FAQ

General QuestionsWhat do we do

• What contract machining services do you offer? Do you have an area of specialty?

  Our contract machining services focus on what we do best: producing precision screw machine parts using a range of technologies, including state-of-the-art CNC turning and CNC milling machines. For over 50 years, our customers have counted on us to produce high-quality parts from simple fasteners to complex mechanical assemblies for both prototype and production applications. We specialize in short runs and small lot sizes, and our typical runs range from 100 to over million pieces. While all our work is manufactured to print, you can see samples of some of the parts we’ve produced in our photo gallery.

• What industries do you typically work in? Who are your typical customers?

  It would be easier to tell you what industries we haven’t worked in! Our customers include heavy equipment manufacturers, general commercial businesses, and companies in the industrial, transportation, medical and consumer industries, among others. While our customers are spread throughout the United States, Europe and around the world, they all have something in common: the need for high-quality parts machined to print, on time, and within budget.

• What equipments do you use?

  Our equipments include Japan & German-made Swiss automatic screw machines, CNC twin spindles turn/mill machines, and a number of screw machines, capable of handling multiple materials and bar stock sizes. We also have equipment dedicated to second operations and various finishing processes. What’s more, we have skilled and experienced machinists (some with more than 20 years in the business) who know how to use our equipment to produce your parts accurately, quickly and cost-effectively.

• What is your maximum diameter capacity for turned parts?

  Our turning capabilities range from 3mm to 65mm in diameter from bar, and up to 200mm for billet work.

• What materials do you run for precision components?

  We run a variety of materials including carbon alloys, aluminum, brass, stainless steel, high nickel alloys, and engineered plastics. We can also help you choose the best material for your application. And, even if you’re considering a material other than those materials.

• What manufacturing accreditations do you have? What other quality assurance procedures do you use?

  We are ISO 9001:2015 certified company. We also maintain a rigorous quality assurance program for automotive, aerospace, and medical industries that include process monitoring/charting, first article inspection, advanced product quality planning (APQP) including using the core tools (PPAP, FMEA, Part Submission Warrants, etc.), and machinist training programs. Our quality assurance procedures are designed to ensure that your parts are produced exactly to print each and every time. These standards are fundamental to the way we operate and demonstrate our ethos and commitment to quality control. You can learn more about the details of our program on our quality assurance page.

• Can you ensure my designed component dimensions and tolerances are suitable for production?

  Our team of experienced professionals can provide “Design for engineering” (DFM) support and let you know production feasibility. We know that when you’re testing your ideas, you need fast turn-around on quotes and we’re ready to help. You can read our production process page to understand the whole order progress detail.

• What is your typical lead time? Can my parts be produced on a rush basis?

  Including quoting, manufacturing, and shipping, our typical turnaround time for screw machine products is approximately four weeks, and our on-time delivery rate is over 98%. Depending on the circumstances (such as availability of tooling, gauges, and materials in the marketplace), we may be able to produce your parts on an expedited timeframe. Just ask!

• Do you offer reverse engineering services or suggest cost saving measures?

  Yes, we can extract design and engineering information from most manufactured components. We can assist with designing your part, selecting the best raw materials, and choosing the most effective machining protocols and finishing steps. Keeping the part’s end use in mind, we can often find a minor design tweak or a change in material or tolerance that can reduce your part’s cost without any reduction in quality or performance.